Riot Mart
Q: What is Riot Mart?
A: Riot Mart is your personalized destination for exclusive weekly deals on Riot Games merchandise. Each week, 3 unique offers are tailored just for you, providing exciting discounts on a variety of products. Deals refresh every Monday at 12:00 AM PST.
Q: How are deals in Riot Mart determined?
A: Deals in Riot Mart are fully randomized, meaning each player's offers are generated uniquely. While it’s possible for two players to receive the same deals, it’s highly unlikely due to the randomization process. The frequency and type of products surfaced are influenced by factors such as discount percentages and the MSRP (Manufacturer's Suggested Retail Price) of items.
Q: What does the color coding in Riot Mart mean?
A: The color coding represents the MSRP tier of the products included in your deals:
- Green (Common): Lower MSRP items.
- Blue (Uncommon): Mid-tier MSRP items.
- Purple (Rare): Higher MSRP items.
- Orange (Epic): Premium, high-MSRP items.
These colors do not represent the size of the discount or the rarity of the item but rather the product's original price tier.
Q: When are Riot Mart deals refreshed?
A: Deals refresh weekly, every Monday at 12:00 AM PST. At that time, 3 new deals will replace the previous week’s offers.
Q: Can I share my deals with other players?
A: No, Riot Mart deals are exclusive to your account and cannot be shared or transferred. Be sure to log in to view and claim your unique offers.
Q: What happens if a product in my Riot Mart deal sells out?
A: All deals are subject to product availability. If an item featured in your deal sells out, it will no longer be available for purchase. Make your purchases early to avoid missing out!
Q: Do I need a code to use Riot Mart deals?
A: No codes are required. Discounts are automatically applied to eligible items in your Riot Mart deals at checkout.
Q: Why did I get a different discount than my friend on the same item?
A: Riot Mart deals are generated using a randomized system to ensure a unique experience for every player. While randomness is key, factors such as the product’s MSRP and potential discount percentages are taken into account to curate a balanced selection of offers.
Q: What should I do if I forget to check Riot Mart for the week?
A: If you miss checking Riot Mart, no worries! Your deals will refresh every Monday at 12:00 AM PST, so you’ll always have a new set of offers waiting for you.
Q: Why do I have a discount for a product I already purchased?
A: Discounts in the Riot Mart feature do not take previous purchases into account. As such, you may encounter discounts on previously purchased products.
Q: I have more questions. Who can I contact?
A: If you have additional questions or need help with Riot Mart, feel free to reach out to our support team through the Contact Us form on the Riot Games Merch website.
My Shop
Q: What is "My Shop"?
A: My Shop is a personalized section of the Riot Games Merch store that showcases products tailored to your gameplay preferences. By analyzing information such as your favorite game, most played champion, or preferred agent, My Shop surfaces relevant merchandise just for you.
Q: How does My Shop work?
A: My Shop uses your basic gameplay information to recommend products that align with your preferences. This includes details like:
- Your preferred Riot Games title (e.g., League of Legends, VALORANT, etc.)
- Your most played champion, agent, or other in-game preferences
- Products related to your favorite in-game characters or themes
Q: Do I need to do anything to activate My Shop?
A: No, My Shop is automatically enabled for all logged-in players. Simply log in to your Riot Games Merch account, and the personalized recommendations will appear in the My Shop section of the store.
Q: Can I influence the recommendations in My Shop?
A: My Shop recommendations are based on your gameplay history and preferences. If you want to see different products, consider exploring other champions, agents, or themes in your favorite Riot Games titles to influence future recommendations.
Q: Are My Shop recommendations updated?
A: Yes, My Shop is updated periodically to reflect your latest gameplay activity and available merchandise. Keep checking back to discover new recommendations tailored to your preferences.
Q: Can I share my My Shop recommendations with others?
A: My Shop is personalized for your account and gameplay preferences. While the recommendations are unique to you, you can share links to specific products with friends if they’re available in the general store.
What if I don’t see anything I like in My Shop?
A: My Shop aims to recommend products that align with your preferences, but availability is also a factor. If you don’t see something you love, check back later as the recommendations and store inventory are regularly updated.
Is My Shop available to all players?
A: My Shop is available to all logged-in Riot ID users. If you’re not logged in, you won’t see personalized recommendations.
Q: How is my gameplay data used for My Shop?
A: My Shop uses basic gameplay data, such as your favorite game, most played champions, or agents, to create personalized recommendations. This information is used solely to enhance your shopping experience and is handled in compliance with Riot Games’ privacy policies.
Q: I have more questions. Who can I contact?
A: If you have additional questions or concerns about My Shop, feel free to reach out to our support team through the Contact Us form on the Riot Games Merch website.