| Region | Delivery Estimate from Ship Date |
|---|---|
| Americas (Fulfilled from the US) | |
| US | 3-8 business days |
| Puerto Rico | 7-14 business days |
| Canada | 8-14 business days |
| Europe (Fulfilled from Netherlands) | |
| Austria | 4-7 business days |
| Belgium | 4-7 business days |
| Czech Republic | 4-7 business days |
| Denmark | 4-7 business days |
| Finland | 7-9 business days |
| France | 4-7 business days |
| Germany | 4-7 business days |
| Greece | 7-9 business days |
| Hungary | 7-9 business days |
| Ireland | 4-7 business days |
| Italy | 4-7 business days |
| Luxembourg | 4-7 business days |
| Netherlands | 4-7 business days |
| Norway | 7-9 business days |
| Poland | 4-7 business days |
| Portugal | 4-7 business days |
| Romania | 7-9 business days |
| Spain | 4-7 business days |
| Sweden | 4-7 business days |
| Switzerland | 7-9 business days |
| Turkey | 7-9 business days |
| United Kingdom | 4-7 business days |
| Asia & Oceania (Fulfilled from the US) | |
| Australia | 8-14 business days |
| New Zealand | 8-14 business days |
| Singapore | 8-14 business days |
| Taiwan | 8-14 business days |
Note: Please select the appropriate website for your region as not all countries/region are available as shipping options from all websites.
Order Processing:
Most orders will ship out within 2-3 business days. Orders aren't processed after business hours, on weekends, or on holidays. Any orders placed after hours or on weekends will begin processing on the next business day.
Some products are made-to-order. Made-to-order products will be described as such on the individual product's page. Made-to-order products will take around 3 business days longer to process, and will also ship in a separate package from a different facility.
For example, if you place an order on a Saturday, the order will begin processing on Monday, and will likely ship out before Thursday of that week. Please allow up to 24 hours for online updates. If you do not receive a confirmation email with your order number after 24 hours, please use the Contact Us link on the footer of this site.
Shipping Cost:
Your shipping cost is generally determined by the weight of the item(s) and the shipping address. As a service to customers, we offer flat rate shipping in some countries. In some countries, an additional surcharge might be added for large items.
Your final shipping cost can be calculated from the Shopping Cart and will be displayed during Checkout. Keep in mind that countries' import regulations might trigger additional duty fees once the package enters the country. This typically applies to countries outside of the United States and the European Union.
Customs, Tax, & Duty Fees:
International orders may have additional customs, tax, & duty fees applied to them by the local customs agency. These additional fees can be applied by customs agents after a review of the items in the package. Unfortunately, we're unable to estimate or prepay those customs duties. Please be aware that you'll be responsible for any additional fees. For more information on how customs fees work, please contact your local customs agency.
Packaging:
Most products will ship in a durable cardboard box. Clothing items are typically packaged within an additional polybag for protection. Art and posters are rolled and shipped in a sturdy poster tube.
Multiple Shipments:
There are some items that can't be packaged together and will ship on separate packages. For example, a t-shirt and a poster from the same order will ship in different packages each with their own tracking number.
Though they ship at the same time, it's possible for one of the packages to arrive a little later than the other. If all shipments haven't arrived within the estimated delivery times provided by the tracking information, please contact us.
Late & Missing Packages:
Reach out to us as soon as possible if your package hasn't been delivered by the estimated delivery date listed on the package's tracking page, if you have not received a tracking number within 5 business days of placing the order, or if your tracking number does not work. These cases will only be supported within 45 days of the order date and while supplies last if a replacement is desired.
This time limit does not apply to packages that have been classified as lost by the courier, but we still encourage you to reach out as soon as you notice an issue so that we can best investigate.
Brexit Güncellemesi ve Yeni Gönderim Bedelleri
Brexit'in yürürlüğe girmesiyle birlikte yurtdışından Birleşik Krallık'a gönderilen kargolar ithalat KDV'si ve gümrük vergisine tabi oldu. Bu nedenle Merch Mağazası'ndan Birleşik Krallık'a yapılan gönderiler için artık 5 € miktarında ilave işlem bedeli alınacak. Bu sabit bedelle ilave gönderim, KDV ve gümrük masraflarının tamamı karşılanacak. İşlem bedelindeki artış, ortaklarımız ve tedarikçilerimizle birlikte çalışarak kalitemizden ödün vermeden yapabileceğimiz en düşük miktarı yansıtıyor. Riot Games, tüm siparişlerin gümrük bedellerini karşılamaya devam edecek.
Adres Formatı:
İşleme gecikmelerini veya nakliye sorunlarını önlemek amacıyla lütfen gönderim adresinin tam ve doğru olduğundan emin ol. Bir adresin bölümlerinin sırası ülkeden ülkeye değişiklik gösterse de adresler çoğu zaman bir sokak numarası, sokak adı, şehir, eyalet veya il ve posta kodu içerir. Gerekirse bir apartman adı ve daire numarası da eklenmelidir. Mesela:
1337 Balta Cad. Kardeşler Apartmanı
Merkez Noxus, 007. Noxus.
Sokak numarasını, sokak adını ve (gerekirse) apartman adı veya daire numarasını aynı adres satırına eklemeni tavsiye ederiz. İkinci adres satırı isteğe bağlıdır ve ek bilgiler içerebilir.